Privacy Policy

At JoyRoster, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at JoyRoster.com ("the Service").

1. Information We Collect

Account Information

When you create an account, we collect:

• Email address or phone number (for login purposes)
• Name (first name and last name)
• Account credentials and authentication information

Organization and Member Information

When you create or join an organization, we collect:

• Organization name and details
• Member names and contact information (email, phone number)
• Group memberships and relationships
• Parent-child relationships (when applicable)

Event and RSVP Information

We collect information about:

• Events you create or are invited to
• RSVP responses and attendance records
• Event details including dates, times, locations, and descriptions

Usage Information

We automatically collect certain information when you use the Service:

• Log data (IP address, browser type, pages visited)
• Device information
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Authenticate your identity and manage your account
• Send you notifications and updates related to your organizations and events
• Process RSVPs and manage event attendance
• Generate calendar subscriptions (ICS feeds) for your personalized schedule
• Send authentication codes via SMS for login verification
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations

3. How We Share Your Information

We share your information in the following circumstances:

Within Your Organization

Information you provide to an organization (such as your name and contact information) is visible to other members of that organization, including administrators. This allows the organization to coordinate events and manage members effectively.

Service Providers

We may share information with third-party service providers who perform services on our behalf, such as:

• SMS delivery services for authentication codes
• Hosting and infrastructure providers
• Customer support and chat services

Mobile Information and Text Messaging

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Users may opt out of SMS communications at any time by replying STOP to any message. Reply HELP for assistance. Message frequency varies. Msg & data rates may apply.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your information:

• Access: You can access and review your account information at any time
• Update: You can update your account information through the Service
• Delete: You can request deletion of your account by contacting us
• Calendar Subscriptions: You can manage or revoke your calendar subscription tokens
• Cookies: Most browsers allow you to control cookies through their settings

6. Children's Privacy

The Service allows parents and guardians to manage information for children as part of organization memberships. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13, please contact us immediately.

7. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries.

9. Third-Party Services

The Service may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page and, where appropriate, through other communication channels. Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through the contact information provided on JoyRoster.com.